Complaints

Our team of highly-skilled pharmacists, pharmacy technicians, and mail service customer service representatives are committed to ensuring you receive the highest quality service. However, if you have any questions or concerns about the service you’ve received, please contact our Mail Service Customer Service Center at 1-888-239-7690. Representatives are available weekdays from 8 am to 8 pm ET, and Saturday from 10 am to 2 pm ET.

If our Mail Service Customer Service Representatives are not able to help you resolve your issue, please use the contact information provided below to submit your feedback directly to Homescripts. Please be as specific as possible so we can respond to your concern appropriately.

If you’ve already contacted Homescripts and we were unable to resolve your issue to your satisfaction, you may report any complaints to your state pharmacy board.

Contact Details 
customerservice@homescripts.com 
1-888-239-7690 

Corporation's Name 
Homescripts, LLC

Name of the Chief Operating Officer
John Sivori

Owner's Address 
500 Kirts Blvd, Suite 300
Troy, Michigan 48084

Owner's Telephone Number 
1-888-239-7690

Year the owner began operating pharmacies in the United States
1994 

To report business compliance problems call 1-800-785-4197 

Name of the pharmacist responsible for operation of the pharmacy 
Sue Farida, R.Ph., Pharmacist-in-Charge